Shipping Policy

NB. Due to Covid19 and for a large number of orders, your Shipment may take 1-2 Weeks longer to be delivered. Do not worry, all our orders will be delivered!

SHIPMENT PROCESSING TIME

All orders are processed within 3-4 Business days

State whether or not shipments or deliveries occur on weekends or holidays. Communicate what the customer should expect if your company is experiencing a high volume of orders, and if they should expect any delays. Let them know how you will communicate these changes. 

SHIPPING RATES AND DELIVERY ESTIMATES

United States, United Kingdom, Australia:

Shipment method

Estimated delivery time

Shipment cost

UPS Standard/YunExpress

5-9 business days

Free / $2.95 / $5.95 / $7.95

 

*This doesn’t include our 3-4 day processing time.

Canada:

Shipment method

Estimated delivery time

Shipment cost

 

UPS Standard/YunExpress

5-15 business days

Free / $2.95 / $5.95 / $7.95

 

*This doesn’t include our 3-4 day processing time.

Europe:

Shipment method

Estimated delivery time

Shipment cost

 

UPS Standard/YunExpress

5-11 business days

Free / $2.95 / $5.95 / $7.95

 

*This doesn’t include our 3-4 day processing time.

Rest of world:

Shipment method

Estimated delivery time

Shipment cost

 UPS Standard/YunExpress

5-15 business days

Free / $2.95 / $5.95 / $7.95

*This doesn’t include our 3-4 day processing time.

Shipment confirmation and order tracking

When we shipped out your orders you'll received an email from us with your Tracking Code.

Customs, duties, and taxes

Boshape is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Boshape is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

We offer easy, free replacement for 30 days!

If there’s ANYTHING wrong with your order, please let us make it right!

Worried your item won’t fit you? Made a mistake? Even with all the help we provide, it can happen. You have 30 days to ask for another size and we’ll send it over - free of charge!

Tracking Information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

You can track your order here: https://www.17track.net/

My tracking says "no information available at the moment"

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

If you have any other questions, please contact us and we will do our best to help you out.

EMAIL SUPPORThelp@boshape.com