30 Day Fit Guarantee

We hope you love what you ordered! But just in case you're not 100% satisfied, it is easy to exchange or replcament.
Please don’t hesitate to contact us at help@boshape.com or chat with us online. We will try our best to meet your request.

Strees-Free Returns:

Need a different size? Have a hassle-free exchange as long as it is in stock.

Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives will not be refunded or exchanged. 

Replacements Policy

1) Purchase can be replaced within 30 days from the received date.
2) Items must be unused, undamaged and in original packaging,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
3) Items that do not meet these criteria will not be considered for replacement.

Order Cancellation

Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order shave already been shipped.

Refund

Due to sanitary reasons, we are unable to accept 100% returns.
Purchase can be 50% refunded within 30 days from the Order date.
We only want to sell 100% clean products but we can send FREE replacement for the correct size.

We hope you understand!

It is our intention to make items that make your life easier, not harder!

Contact us


If you have further questions / issues, please don’t hesitate to contact us at help@boshape.com